Refund Policy

Created on 23 June, 2024 • Company Policies • 379 views • 2 minutes read

Learn about Viralblade's Refund and Cancellation Policy, detailing subscription terms and conditions for our SaaS platform, including plan cancellation and refund guidelines

Viralblade is committed to providing a seamless and satisfying experience for all our users. This Refund and Cancellation Policy outlines the conditions under which refunds and cancellations are handled for our Software-as-a-Service (SaaS) platform, including our various subscription plans.

Free Plan

• Users on the free plan can use Viralblade’s basic features without any cost.
• No refund or cancellation policy applies to the free plan as it is offered at no charge.

Paid Plans

• Viralblade offers several paid subscription plans, which provide access to advanced features and functionalities.
• Once you subscribe to a paid plan, you are committed to the subscription period you have selected (monthly or annually).
• We do not offer refunds or credits for any partial subscription periods or unused features during the subscription period.

Cancellation Policy

• Users can cancel their subscription to a paid plan at any time through their account settings on the Viralblade platform.
• Upon cancellation, your subscription will remain active until the end of the current billing period.
• You will not be charged for the subscription in the next billing cycle following your cancellation.
• Access to paid features will continue until the end of the current billing period after which your account will revert to the free plan.

No Refunds

• All sales of paid plans are final. Viralblade does not offer refunds for any subscriptions that have already been paid.
• This no-refund policy applies to all paid plans and all billing cycles (monthly and annual).

Exceptional Circumstances

• In rare cases of exceptional circumstances, such as a technical issue on our end that prevented access to the service, please contact our support team.
• Any refund request under exceptional circumstances will be reviewed on a case-by-case basis, and the decision to issue a refund will be at the sole discretion of Viralblade.

How to Cancel Your Subscription

• To cancel your subscription, log in to your Viralblade account.
• Navigate to the account settings or subscription management section.
• Follow the prompts to cancel your subscription.
• You will receive a confirmation email once your cancellation has been processed.

Contact Us

• If you have any questions or need assistance with cancelling your subscription, please contact our customer support team at [email protected].

By subscribing to any of Viralblade's paid plans, you acknowledge that you have read, understood, and agreed to this Refund and Cancellation Policy. We reserve the right to modify or update this policy at any time, and we will notify you of any significant changes.